The LongLife Care Watch
offers real-time health monitoring, fall detection, SOS emergency alerts, GPS
location tracking, and medication reminders. It also syncs with the LongLife
Care mobile app for easy monitoring by caregivers.

When the SOS button on the watch is
pressed, an alert is instantly sent to the registered caregiver(s) through the
mobile app, including the user’s current location and a distress message.

The LongLife Care Watch is
water-resistant, meaning it can withstand minor splashes but should not be
submerged in water or worn while swimming or showering.

The watch
connects to your smartphone via Bluetooth. You can pair the watch with the
LongLife Care mobile app by following the step-by-step instructions in the
app.

Yes, the LongLife Care
mobile app allows you to monitor health data such as heart rate, SpO2 levels,
and activity levels from anywhere, as long as the watch is connected to the
app.

If the watch detects a fall, it
automatically sends an alert to the caregiver(s) through the mobile app,
providing the user’s location and notifying them of the potential emergency.

The medication reminder
feature allows caregivers to set specific times for medication alerts, which will
notify the user on their watch to take their medication.

Yes, a
subscription fee may be required to access premium features and services
offered through the LongLife Care mobile app. The pricing details will be
provided once finalized.

If the watch is not charging,
ensure that the charging pins are properly aligned and that there is no debris
blocking the connection. You may also try using a different power source or
charger.

The battery life of the
LongLife Care Watch varies depending on usage, but it typically lasts up to 6
hours to 12 hours.

Yes, the LongLife
Care app allows three caregivers to monitor the same user’s health data and
receive alerts.

The LongLife Care
Watch provides general health monitoring, but it is not a medical device. It
should not be used for diagnostic purposes. Always consult a healthcare
professional for medical advice.

The LongLife Care
Watch comes with a standard [X]-year warranty. Please refer to the warranty
terms and conditions for more details.

Setting up the
LongLife Care Watch is simple. Follow the instructions provided in the user
manual or the LongLife Care app to pair the watch with your smartphone and
customize your settings.

Yes, we offer a return
and exchange policy. Please review our return and exchange policy for more
information on the conditions and procedures.